Our guarantee to you

We promise to:

Return phone calls as soon as we are available.
Respond to your emails within one working day.
Only ever charge what we have agreed and quoted for the services provided.
Talk in plain, simple English - avoiding jargon.
Ensure your accounts are prepared by our fully qualified accountants.

Enjoy the peace of mind of a guaranteed service – Please Aidan Smyth on 01892 515 733

How we will work together to achieve success

To be effective, we believe that professional relationships need to be based on mutual trust, mutual support, mutual respect and mutual integrity.

As a result we only work with clients who share our belief in the importance of these four factors. In practice, that means that we make a commitment to each other:

Our commitment to you

We will always do everything in our power to:

Keep you fully informed about what’s happening with your business, and complete every task on or ahead of time – so that you never have to chase us.
Operate on the principle that a problem isn’t solved, or a piece of work finished, until you are 100% delighted.
Reply to every telephone message or email as soon as we are available.
Maintain the high standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us.
Always be on the lookout for new ideas that could help you to build an even more successful business and achieve your business goals.
Do what we say we are going to do, when we say we are going to do it.

Your commitment to us

You will always do everything in your power to:

Maintain the high standards of integrity, honesty and openness that we rightly expect from each other.
Tell us immediately if we do anything that you are in any way unhappy with.
Provide us with all the information and answers we need to carry out our work – within the mutually agreed timescales.
Reply to our requests for information or work approval in a timely manner.
Refer your contacts to us where you believe they could benefit from our help.

Enjoy the peace of mind of a guaranteed service – Please call Aidan Smyth on 01892 515 733

Or email reception@peterhodgson.co.uk

To find out how we can help you, call us at 01892 515 733